FREE SHIPPING ON ALL ORDERS OVER $75 Plus low flat rate shipping, NZ & AUST wide

FAQ

Here you will find lots of answers to all kinds of questions that you might have, including: shipping, returns, guarantees, layby and more. If there is anything that you are still unsure of, please feel free to contact us and we’ll be happy to answer your questions.

There is a flat rate delivery fee of $6.90 (NZ) and $18.00 (AU) per order unless we have a site-wide free delivery offer on.

Free delivery is automatically applied in the online shopping bag on orders with a product spend of $75 or more (NZ) and $120 or more (AU).

Currently, we deliver within New Zealand & Australia although not all products are available for shipping to Australia. We aim to have orders delivered within 3-5 business days via Go Sweetspot.

Please be aware Rural Delivery can take up to five working days. Once your order leaves, you will receive an email with shipment confirmation.

Payment online is easy, simply select the item/s you wish to purchase, add them to your shopping bag, then follow the steps to complete the purchase via our secure payment gateway managed by PayPal.

Little You does not keep any record of your credit card details. Our website uses SSL (Secure Sockets Layer) technology, with credit card details and other information scrambled (encrypted) to minimise possible misuse by third parties.

We guarantee the products on our website have undergone a strict quality-control process and each item is of a very high standard. Should you be unhappy with your purchase, or wish to make an exchange, please contact us within 7 days of delivery and we will credit your purchase or exchange the goods as required.

Any returns must be unused and remain in original packaging with all tags and labels attached. Once received we will credit the purchase price or exchange the item excluding the freight costs.

We personally package all orders to ensure they are dispatched in excellent condition. In the unlikely event that your goods arrive damaged, we will happily refund your purchase once we receive your return.

Not directly through the shopping cart at the moment, but please contact us and we can see what we can arrange together.

  • Are the soft toys, rattles & blankies safe for children to put in to their mouths? Yes, the Apple Park range is made from 100% organic cotton and is very safe for children.
  • Are the wooden toys painted with non-toxic paint? Yes, we take great care to ensure our products are 100% safe for children.
  • Are the fabrics child-friendly?
    Yes, we use premium quality products that are 100 % cotton and very child-friendly.
  • Are the sizes standard?
    Yes, the sizes of our furnishings are standard but please see individual product measurements also.
  • What is the use of a floor cushion?
    Floor cushions add a lot of difference and colour to the room. They can be used as a back rest or you can also lounge on it while on the floor just to relax. 
  • Is the filler separate?
    Yes, the filler is separate.
  • What is the filling?
    It is polyfill. It is a cotton or synthetic stuffing that is normally used for pillow or cushion stuffing.
  • Can you make the same design in different colors?
    Yes, similar designs can be customised according to your requirements. Subject to availability.
  • Are cushions washable?
    Yes, they are washable and last for many years. They can be machine washed using mild detergent.
  • Will the fabrics shrink on washing?
    Our furnishings are of easy maintenance and we assure you that they will not shrink. 
  • Will the colours bleed?
    No. We take special care to use good colours and fabrics that do not bleed.
  • Do the fabrics fade?
    Fabrics can fade over time with repeated wash, wear and tear and/or direct exposure to sunlight as they are 100% cotton.
  • Will the appliqué come out while washing?
    No. We take special care to ensure the appliqué does not come out, nor will it spoil, it is very durable & long-lasting.